Customer Service Assistant - Deal Maker (Retail & Consumer Products)

Join Mangrove Corp as a Customer Service Assistant - Deal Maker in the vibrant city of DI Yogyakarta! This role is your opportunity to play a pivotal part in enhancing customer satisfaction and driving sales growth in the dynamic Retail & Consumer Products industry. As a Deal Maker, you'll be at the forefront of customer interactions, leveraging your exceptional communication skills to build strong relationships and secure deals that benefit both our customers and Mangrove Corp.

At Mangrove Corp, we are committed to fostering a culture of innovation and excellence. Our team in DI Yogyakarta is known for its dedication and passion, and we are looking for a talented individual to join our growing family. In this role, you will use tools like Salesforce and CRM systems to manage customer data, track interactions, and analyze sales performance. Your daily tasks will include handling customer inquiries, providing product information, and negotiating deals to meet and exceed customer expectations.

This is a full-time position offering a competitive salary of IDR 1800000 - 1842460 per month. If you are a results-driven professional with a strong background in customer service and a knack for making deals, we invite you to apply and be a part of our journey to success.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries and provide product information to ensure customer satisfaction.
• Negotiate deals and promotions to drive sales growth.
• Manage customer data and track interactions using Salesforce and CRM systems.
• Analyze sales performance and provide insights to improve strategies.
• Collaborate with the sales team to meet and exceed sales targets.
• Maintain a high level of professionalism and adherence to company policies.
• Provide exceptional customer service and build strong customer relationships.
• Stay updated with industry trends and best practices in customer service and sales.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in customer service or sales roles.
• Proven track record of driving sales growth and enhancing customer satisfaction.
• Excellent communication and negotiation skills.
• Proficiency in using Salesforce and CRM systems.
• Strong analytical skills and ability to interpret sales data.
• Familiarity with retail and consumer products industry.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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